Privacy Policy
Effective Date: March 26, 2025
At Arch House Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and business details when you contact us.
- Transactional Information: Order details, payment information, and shipping addresses for purchases.
- Technical Data: IP address, browser type, and usage details when you visit our website.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Improve our products and services
- Respond to inquiries and provide customer support
- Send updates, promotions, or marketing communications (only with consent)
- Enhance website security and user experience
- 3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share it with:
- Service providers for payment processing, shipping, and IT support.
- Legal authorities if required by law.
4. Data Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure.
5. Your Rights
You have the right to:
- Access or update your personal data
- Request data deletion (subject to legal obligations)
- Opt out of marketing communications
6. Cookies & Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about our Privacy Policy, please contact us:
- 📍 Arch House Limited
- 📞 020 4148 5983
- 📧 info@.archhouse.co.nz
- 🌐 www.archhouse.co.nz